The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. D KOSO SDN BHD will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 14 days after the confirmation.
Please return your purchase to the following address:
D KOSO SDN BHD
No 76, Jalan Permas 9/7,
Kawasan Perindustrian Bandar Baru Permas Jaya,
81750 Masai, Johor.
Please contact us at marketing@d-koso.co or 6011-62809006 if you have any questions or doubts.
